Module Objectives

Participants to develop an awareness to view their actions through the sustainable practices lens in order to contribute positively to your hotel’s sustainability goals and increase guest satisfaction with the guestroom experience.

Mission 1

Description

Mission 1 is designed to introduce participants to the most popular sustainability initiatives implemented in guestrooms.

Learning objectives

Participants will:

  • Review the sustainability impacts of guestroom behaviour.
  • Review energy and water efficiency opportunities.
  • Review opportunities for reducing, reusing and recycling guestroom generated waste.
  • Review linen and towel reuse programmes.
  • Review indoor air quality opportunities.

Learning outcomes

Participants will be able to:

  • Identify sustainability initiatives implemented in guestrooms.
  • Demonstrate knowledge of the sustainability implications of guestroom operations.
  • Recognise that both guests and staff are drivers of sustainability.

Duration: 1/2 hour

Mission 2

Description

Mission 2 is designed to help participants develop a capacity for sustainable thinking and practice of no-cost or low-cost measures in guestrooms.

Learning objectives

Participants will:

  • Review opportunities to conserve energy and water.
  • Review opportunities to reduce the amount of guestroom waste.
  • Review strategies for achieving indoor air quality.

Learning outcomes

Participants will be able to:

  • Recognise opportunities and apply practices that contribute to the protection of the environment and the well-being of the local community.
  • Explain sustainable practices.
  • Apply the knowledge gained in their professional environment.
  • Apply the knowledge gained in their personal environment.

Duration: 1/2 hour

Mission 3

Description

Mission 3 is a quiz section of variable difficulty. Participants compete against each other to improve their score, win badges and rise on the scoreboard and leaderboard tables.

Learning objectives

Participants will:

  • Test their knowledge and skills based on the learning objectives of Mission 1 and Mission 2.

Learning outcomes

Participants will be able to:

  • Assess their competences in sustainable practices in Guestrooms.

Duration: 1/2 hour